At ManpasandJodidar.com, we strive to ensure a positive experience for all our users. Please review our Refund Policy carefully before purchasing any of our services. Due to the nature of our digital and matchmaking services, most purchases are non-refundable. However, we provide a fair mechanism for users to report valid issues.

1. Non-Refundable Services

All fees paid for the following services are non-refundable:

• Profile subscriptions (standard, premium, or custom plans)

• Promotional features (such as profile highlights or boosts)

• Add-ons or digital services (e.g., horoscope matching, personal consultations)

• Any service that has already been utilized, partially or fully

Refunds will not be issued in cases of:

• Change of mind after purchase

• Lack of interest or no response from other users

• User-initiated profile deletion or inactivity

• Failure to find a match or dissatisfaction with matches

• Misuse of the service or violation of our Terms & Conditions

2. Refund Exceptions

We may consider issuing a partial or full refund under the following exceptional circumstances:

• Duplicate Payment: You were charged more than once for the same service.

• Unintended/Unauthorized Charge: You were charged for a service you did not knowingly subscribe to or use.

• Payment Error: Technical issues caused your card or account to be debited incorrectly without delivery of service.

Note: Refunds are issued at our sole discretion after reviewing the request and associated transaction details.

3. How to Request a Refund

If you believe your case falls under one of the exceptions listed above, please follow the process below:

• Send an email to support@manpasandjodidar.com

• Subject: Refund Request – [Your Registered Mobile/Email]

• Include the following in your message:

  • Full name and registered email or mobile number

  • Date and time of transaction

  • Payment method (e.g., UPI, card, wallet)

  • Screenshot or reference ID of the payment

  • Clear reason for requesting a refund

Refund requests must be submitted within 7 calendar days of the original transaction.

4. Processing Time

• Once a valid refund request is received, we will review and verify the details.

• If approved, the refund will be initiated within 10 to 15 business days.

• Refunds will be credited using the original method of payment.

• We are not responsible for delays caused by your bank or payment gateway.

5. Need Help?

If you have any questions about this policy or require assistance with a transaction, feel free to contact our customer care team:

 Email: support@manpasandjodidar.com